Unwilling to Fix Problems - Anonymous employee Parexel Employee Review

1.0
13 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generally flexible with time off and great health insurance if you are able to make it to full time status within the company. If you can find someone who actually will take the time to explain things to you there is the potential to learn a lot in a short amount of time, but this can be very difficult if you are starting entry level with the current structure.

Cons

Where do I start? Most employees at my site were very frustrated on a daily basis because of a lack of accountability within departments as well as roles that are not clearly defined in responsibility despite the mountain of regulations and operating procedures they have set up. I witnessed a lot of questionable ethics during my time there that made me question what is actually being delivered to the clients. Overall they are trying to execute too many projects with an inefficient system that no one is ever able to stop and fix, the mentality seems to be "whatever we just need data" and then when something goes wrong everyone knows its because there aren't enough staff or enough training but the blame game starts up. Smart people who can handle the workload get frustrated by staff who they are making up for and end up leaving because the pay is just not worth it in the end. Actually understanding what is expected of you can be very difficult because they let clients ask for way more than is originally written up contracts so these extra tasks get shifted until someone (anyone) is able to complete them. Good luck actually getting merit-based raises or bonuses in most of the positions here, they may be promised to you but I witnessed many people have the promises broken. Managers are often less educated than the individuals they are in charge of and have way too many responsibilities to handle outside of being line managers to be effective leaders within their departments. This company is so broken which is really unfortunate because there is a lot of potential. I just never got the sense that they respect their employees. If you interview here be very cautious and realize that even if you ask smart questions during your interview you might be lied to or presented with an overly optimistic answer. The company culture varies between people who have forged friendships out of frustration and people who want nothing to do with the company outside of work. The turnover rate is really high for a reason and if you are deciding between opportunities pick the other one.

Explore other reviews about Parexel

5.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company! Great benefits and flexibility

Cons

Not the highest pay, but ok

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

full service CRO, lots of capabilities and resources for global studies. good at linking up resources/talent to study needs. very inclusive and good at recognizing talent. people are seen and best contributors are usually taken care of.

Cons

lots of changes being rolled out with limited transparency. contracting can be challenging. site payments and study closeout are areas that need improvement.

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