Pros
- Food is wonderful. - Employees are kind. - Pretty much it. - Discounts are great. - Training discounts are nice - Training itself, pretty okay
Cons
- Managers are hard to deal with: One was very aggressive, Another was always mentally absent, Another would never address the problem and just gossip behind another's back, and the last one would have a horrible attitude. - Training is only helpful when employees are involved, when Managers are involved they think you'll soak up the knowledge like a sponge. - Managers don't take advantage of their security system, and only base their inquiries and your performance on what they're presently seeing at the moment. (Ex: A manager walks into work complaining you don't interact enough, when you've been interacting for the past five hours and decided sweep the floors in the back, where no one is.) - Very unprofessional Managers, would yell at you, insult you, call you names. - If you're alone, without the help of any employees, they'd make you mix drinks, answer phone calls, and handle more than one register at the same time, while expecting "speed, efficiency, and quality." You'd do jobs you weren't assigned for. - They would watch you, and practically breath down your neck if you're not doing anything, even if there's nothing left for you to do based on what you're assigned to do during the day. - They want you to communicate the problem with them, even though such communication would get someone fired. - You're trained for everything under the sun: Dining/Dishes, Barista, Cashier, Food-line, Trash, etc. etc. etc. and are only payed one dollar above minimum wage. If you know your worth, being trained this much, and doing this much work, isn't only 9.50 an hour. - If you aren't fast enough for them, they pull you aside and put you only for dining room, reduce your hours, and reduce your chances of a good pay. - Doesn't seem like a very good job for those with no prior experience, stressful if you're in college. Rules contradict lots of the time, and the cashier system is rather complicated to learn in only 3 days. - Expect too many "Authentic" feelings from a person who just wants a job: They hassle you about talking to your customers like you'd talk to your mother, but that isn't realistic, and anyone at entry level isn't going to feel anything towards a stranger, won't feel "passionate" about a simple part-time job, and simply wants to get some money and experience.