Great company culture but store owner and manager did not make employees feel appreciated - Sales Associate Pandora Jewelry Employee Review

3.0
4 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The team is small, around 10-15 people so you can really bond and get to know your coworkers. I made some really good friends through working here. When the store opened we got 50% off all jewelry but because Pandora stores are not franchised the store owner/investors decided to cut back to only giving us 15% off after 3 months. We got christmas gifts and cards from the owners (ie. silver bangle the first year and then just a $25 gift card the next year), and they do make a small effort to get a cake for each employee's birthday.

Cons

Never got a raise after working there for 2 years, base salary stayed the same ( $12/hr), and commission stayed the same as well (1%). Hours are strange -- for example they will get you to work 3 or 4 hour shifts, and hours are distributed based on sales performance. Very few genuine encouragement from manager even through christmas season where we were the busiest, no overtime pay.

Explore other reviews about Pandora Jewelry

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy scheduling, often works with vacations and time off requests to the best of ability including extended emergency time off, held jobs and re-hired as business allowed. Opportunities for monthly bonuses and commission on certain product; store manager does push for sales targets but also encourages and incentivizes wins and celebrations. Often brings snacks and drinks for the team. Contributed to a lot of the sales herself and always champions the wins for the store. Has won a few Pandora contests since I’ve worked there and taken the team out for events and fun activities to bond with, fill the fridge etc. Store manager is quirky but can tell enjoys the job. Would work here again.

Cons

Less room for advancement since it’s a franchise but always cross-training for future benefit

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

•Discounted Jewelry •That’s about it.

Cons

• Catastrophically high turnover rate (saw 4 different managers within a year) • Regional manager quit within a year as well •Will “write you up” for the smallest issues; “you were one minute late” • Condescending management • Manager cut hours after employees gave honest, kind constructive criticism that was supposed to be anonymous • Manager would unnecessarily search people. • Manager would change “rules” then write people up before giving anyone a chance to explain.

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