customer service - Customer Service Representative Packlink Employee Review

1.0
24 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Only advantage was you are able to move around your mouse (to stay active) and go on tiktok for 8 hours.

Cons

The list is endless. Worst management I have ever seen. Bullying and harrasment every day, a lot of staff had issues mentally because of this place. It seems they get strangers from the streets and give them all a title of "supervisors or managers" if you ask for help, you are ignored. You are thrown in the deep end straight away because the turn around in staff is crazy. Inside information is they hire you and fire you within 3 months because they legally can. They treat the new staff like dirt because people are so desperate for work these days.

Explore other reviews about Packlink

3.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The HR and training structure they had was well established to set people up for success.

Cons

Management was not the best. At times they displayed toxic behaviour by texting me on my private number after work to discuss a decision I made.

5.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Challenging goals Multi cultural place

Cons

The entire work experience was fine

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