It's WHO you know NOT WHAT you know (best results are with relatives) - Customer Service Representative PSEG Employee Review

2.0
22 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are wonderful. If you enjoy the corporate game of brown nosing, this the company for you!!!!

Cons

1. Started 2003 in the northern inquiry call center as a customer service professional and still there. I'm college educated with a bachelor's degree. I'm a hard worker with a great work ethic. I've been in various departments on a temporary basis. What's interesting is that when permanent positions come in those same departments that I've worked in, I apply. I get interviewed, I'm usually the top candidate. But I never get the position. The position is always given the friend or family member of so and so's higher up manager (usually from a different department ). But Ironically have no qualms about sending me the newly hired person's work to complete. This is a company-wide practice that's known to EVERYONE (R. Izzo). 2. It's a MAN'S company, women will excel to a certain point. Look up the ratio of male to female directors and managers. Females will excel in HR, finance, and departments of similar to that nature. The technical aspects, gas distribution, and electric distribution, are male dominated fields.

Explore other reviews about PSEG

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and compensation

Cons

Compensation could be higher but hard to leave

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, great benefits package for employees

Cons

An enormous amount of male dominant leadership.

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