CLT stores - Anonymous employee PSA Airlines Employee Review

1.0
15 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Steady work and flight benefits

Cons

When You are first hired they do tell you what the pay is. The problem is that they don't tell you how detailed ,hard,and stressful the work is, especially on 1st shift. Everyone is too busy doing other things to help when their really letting time pass by. No other PSA stations are as big or as busy as CLT but upper management doesnt care. Management expects Everything to be run like little dayton but in reality it cant. CLT is too big and our gated are far away and spread out for that while we average 10Xs more flights then anyone ,not to mention there is no equal teamwork within our own department which makes it harder. I see the hidden racism and the pressure endured on minorities.

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PSA Airlines Response
9y
Thank you for taking time to share your insights with us. We pride ourselves on professional excellence and respecting our fellow team members is important. As a management team, we are constantly working to improve the quality of work life in our bases. Throughout the year, I am in most bases monthly. I encourage you to connect with me on those visits.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good training program with good instruction.

Cons

The current wait for IOE is a bit long, so I’m hoping chair flying and running through all of the procedures is enough to not end up too rusty.

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PSA Airlines Response
3w
Thank you for your feedback and for being part of the PSA Airlines team. We’re glad to hear you had a positive training experience. We understand the wait for IOE can be challenging and appreciate your patience as you prepare to take the next step. Wishing you continued success in your career with PSA!
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

1
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PSA Airlines Response
1mo
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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