Owner/Founder is a Disaster - Anonymous employee PRI Global Employee Review

1.0
2 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. No real professional should work here.

Cons

The owner/founder of PRI (Ajay Patel) is a nightmare. He doesn't know how to run a company, and is obsessed with micromanaging. He is trying to make it mandatory for salaried employees to clock their hours, come to the office 4 days a week, and even wants to integrate computer cameras to see how long remote employees are at their desk. He has countless internal meetings that last 2-3 hours and requires all his staff to attend, just so he can share "ideas" that he exports from GPT. He copies and pastes paragraphs, multiple times a day, all hours of the night, to different WhatsApp groups that he requires his employees to participate in. If people dont give him a "like" or acknowledgement to some ramblings he sends, he starts getting angry and calling everyone, telling them it's "mandatory" to participate in his incessant posting. None of the things he shares or messages are even ideas of his own. He is unable to carry out a conversation without the aid of a GPT. When Ajay is challenged he starts yelling and screaming.... Even in front of clients.... it's the most toxic work environment I've ever witnessed. He is absolutely clueless on what a professional services IT consulting firm does. He has hired experts and outside help who have come from major consulting firms, VCs, and other backgrounds and he talks down to them as if he knows all. There is no getting through to Ajay, and what's worse is he has absolutely no self awareness. There isn't a single person who I've talked with at PRI who respects him. Every decision he makes is detrimental to the company -- he makes hiring decisions on a whim, he constantly restructures the company on a monthly basis, and he invests money into various sunk costs that don't grow revenue for the organization (such as hiring multiple resources with no projects to bill, "sales" people who have never sold IT consulting, and keeping multiple members of his family on payroll, in India, who don't even work here). Ajay is running the company so far into the ground that we contracted a fractional CFO to look at everything, give him advice on how to grow the company, and refrain from knee-jerk decision making..... guess what? Ajay didn't take a single word of advice and fired the guy. Whether a potential client for PRI, or a potential employee, stay FAR away. Due to Ajay's lack of leadership he will never get us out of being a staff aug firm. No matter how much GPT he uses to pretend that PRI is an AI company, PRI is not an AI company. PRI can't even keep project turnover under 30% on the only non-staff aug / deliverables-based project that we have. Run. P.S. - all the positive reviews on here were incentivized with gift cards.

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PRI Global Response
1y
We appreciate all feedback, including concerns and criticisms, as it helps us continually evaluate and improve our practices. We recognize that change can be challenging and that not every workplace is the right fit for every individual. Over the past 27 years, PRI Global has evolved significantly, and we’ve recently set ambitious goals to adopt new technologies and modernize our processes. Since the dawn of humankind, embracing change has never been easy—particularly for those accustomed to a different way of doing things. We understand that adjusting to new methods and expectations can be difficult, and that sometimes leads to negative commentary. Like any championship team, we rely on dedicated players who meet shared goals and push us forward. If certain team members consistently underperform, hinder progress, or resist new processes, we must address that promptly—especially since we’re a lean organization. We have a fair and transparent process to give every employee the opportunity to improve and succeed. However, if someone’s actions continue to drain resources and hold others back, we have to make tough decisions that prioritize our company’s well-being and future growth. Our commitment remains clear: • Performance & Accountability We set transparent goals and benchmarks so that all employees understand how their contributions affect our clients and our collective success. • Professional Growth We invest in training, development, and open dialogue so team members can adapt to evolving technologies and industry trends. • Team Environment We foster collaboration and welcome constructive feedback from everyone, regardless of role or seniority. While we regret that any former colleague did not find this environment suited to their expectations, we stand by our commitment to a fair, inclusive, and goal-driven culture. Change can sometimes be uncomfortable, but we believe it’s essential to remain competitive and serve our clients effectively in a rapidly shifting business landscape. We wish everyone the best, and we encourage both current and former team members to reach out directly with any concerns or suggestions. Our door is always open for constructive dialogue and continuous improvement. — PRI Global Leadership

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Pros

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Cons

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1.0
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Pros

There are genuinely talented people throughout the company, and a couple leaders who are knowledgeable, supportive, and truly want to see the business improve. The hybrid work flexibility is a major benefit, and recent office updates have created a much nicer working environment. Many employees stay because of the people they work alongside.

Cons

Upper Management often operates with strong confidence and very little operational understanding of the work being performed. A major challenge is the disconnect between decision makers and the actual technical or functional reality of the business. There is a pattern of said management asking for expert input, then disregarding that expertise if it does not align with their own assumptions. Employees are frequently expected to reexplain foundational concepts, processes, and limitations that should already be understood at the executive level. This creates unnecessary inefficiency, frustration, and repeated rework. Role boundaries are often unclear, and it is common to be hired for one position but gradually expected to absorb the responsibilities of two or three others, without the title, support, or compensation reflecting that reality. High performers are often rewarded with more work rather than meaningful recognition or pay. Communication can feel reactive rather than strategic, with shifting direction, unclear expectations, and decisions driven more by ego than by informed process. It often feels like professionals are hired for their expertise, only to have that expertise questioned by people who do not fully understand the work themselves. The environment can become exhausting when accountability is uneven, trust is low, and leadership prioritizes control over competence. There is talent within the company, but long-term success becomes difficult when experienced people spend more time managing leadership confusion than actually doing the work they were hired to do.

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