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PNC Financial Services Group

Engaged employer

It's not so bad, just don't stay long - Portfolio Analyst and Strategy Specialist PNC Financial Services Group Employee Review

3.0
21 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Vacation time and benefits are decent. Work life balance is good (If you find the right group).

Cons

PNC re-vamped their compensation bands a few years back which made a complete mess of things. Most of the time your 1% annual raise is keeping you at the minimum of your pay range despite how long you've been in the role and your skill level. You're rarely being compensated for your performance so there is little incentive to exceed expectations. There is little room for advancement after a certain point, they've started cutting down on the higher individual contributor paygrades leaving really only a handful of "levels". So if you change jobs and you're moving to a job that's in the same level, it's very difficult to get any additional comp (sometimes). I would recommend negotiating a higher salary when coming into the bank and only staying for a few years. They have a lot more flexibility negotiating salaries for external candidates. Managers can be hit or miss here, I've hand great ones and awful ones. So it all depends on the group you get in to.

Explore other reviews about PNC Financial Services Group

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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