Poor Business Acumen - Client Advisor PDPAOLA Employee Review

Poor structure. They’d constantly complain about the store not making targets when there was no market research in regards to the location of the store, little stock (it was a struggle to get the pieces you’d need and clients would constantly request a specific popular line that had been discounted - just another example of their poor decision making. If there’s a demand for a product, then supply it! It makes for an easy sale.) We don’t offer anything different to the other surrounding jewellery stores in the area. I.e. piercings, tattoos, welded jewellery. We were cold calling the online client base to let them know that a store had opened in London! Little help or store support. Clients would request a specific necklace in silver but it was only available to purchase through wholesale vendors eg. John Lewis. So sales that could easily go to stores (which should be the priority) instead went to a third party. Make it make sense. They’ll have you assume the roles and responsibilities of another position and won’t adequately compensate for it. Lazy hiring and poor business practice. If you want to inspire loyalty and curate a happy working environment you should motivate and show appreciation to current working staff. Or you’ll continue to have a high turnover. They won’t hire more staff to cover hours as the store isn’t making money. But the store isn’t making money because you aren’t willing to adapt and grow and make changes. So staff are overworked and generally working solo, which isn’t pleasant, lowers morale and interest.