Disorganized and Disappointing - Customer Advocate Owl Practice Employee Review

3.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

- remote work - younger employees (great for younger generation) - good stepping stone job

Cons

- overworked and underappreciated - base level benefits (hardly any mental health coverage for a mental health company) - disorganized - unmet promises (raise, responsibility shift, etc) - support team is not appreciated like the development team is - growth is minimal - overtime is expected (with no pay)

Explore other reviews about Owl Practice

5.0
5 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Willingness to listen to team members and customers, and to take action on feedback as needed - The company has grown significantly in the past few months, and there are tangible improvements for both team members and customers almost every week - Deep focus on customers and on doing the right thing - Opportunities for cross-functional collaboration - Thoughtful, knowledgeable leadership team

Cons

Any needed improvements are either being actively addressed or explored

2.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission-driven company focused on mental health Opportunities to make an impact in a growing space

Cons

Lack of psychological safety and job security Anxiety-inducing environment

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