Run!! - Store Manager Oscar Wylee Employee Review

1.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

The store teams, optoms, retail staff are lovely but the upper management in the head office is clueless so you can slack off if you want to

Cons

Greedy leadership only trying to make a quick buck while treating employees like resources. It was bad previously, but the micromanagement and bullying has gotten much much worse with the new CEO coming in. Him and the senior management have ZERO optics experience and have no clue what they are doing - just a bunch of old telco people trying to run a fashion forward optics and eyewear company. It's a joke! They are using ideas that were relevant 20 years ago for an internet company and have made no effort to keep up with the times or understand the industry. Toxic culture at the company with store managers getting no support from head office. JVPs are absolutely milked until they are dry. No team activities or company culture at all. The company is always cutting corners and pushing staff to take the cheaper, unethical route to achieve impossible targets - this can be seen from the $3.5 million ACCC fine they got for fraud. Google it please before considering to join here. I felt ashamed working there because we were forced to sell low quality $20 Chinese frames for $250+

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Oscar Wylee Response
3y
We are sorry to hear about your negative experience at our company. I wanted to provide a different perspective on working at our company. Firstly, it's crucial to note that our leadership team is driven by a strong vision for the company's success. They are dedicated to steering the company towards growth opportunities for all stakeholders including our JVPs. Their focus on success allows us to invest in cutting-edge technology and continue to evolve our brand, eyewear product range to meet demand, which ultimately benefits both our patients and employees. Regarding the changes brought about by the new CEO, it's not uncommon for companies to experience adjustments during a leadership transition. While adapting to new strategies and practices can be challenging, it also presents an opportunity for personal and professional growth. Embracing change and learning from diverse perspectives can lead to innovation and improved outcomes in the long run. It’s important to recognize the diverse backgrounds and experiences that our management team brings to the table. Although they may not all have direct optics experience, their expertise from other industries can bring fresh insights and innovative approaches to our fashion-forward optics and eyewear company. At OW, you don't have to tick all the boxes to be considered for a role with us. We strive to build teams of people from diverse backgrounds. Fostering a positive work environment is a priority for our company particularly as we have been transitioning out of the pandemic and while there may be room for improvement, efforts are being made to create a supportive and inclusive atmosphere. I encourage you to consider the achievements and successes of our teams alongside any challenges we face.

Explore other reviews about Oscar Wylee

5.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

good pay, good culture and friendly people

Cons

the pay could be better than what it is

5.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I recently had the pleasure of engaging with Oscar Wylee, and my experience has been nothing short of exceptional. From the moment I walked into their establishment, I was greeted with a sense of warmth and professionalism that set the tone for the entire encounter. Oscar Wylee's commitment to customer service is truly commendable. The staff demonstrated a profound knowledge of their product offerings and were eager to assist me in finding the perfect eyewear that not only met my visual needs but also aligned with my personal style preferences. Their patience and attention to detail ensured that I made an informed decision that I am incredibly satisfied with.

Cons

While Oscar Wylee is undoubtedly a reputable and customer-focused eyewear brand, there are a few areas where they could consider further improvement, always with the intention of enhancing their already impressive offerings

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