flexible schedule, company vehicle and heavily controlled phone, no data usage
Cons
lack of training, tools. Lack of support from upper management.
Expected to provide excellent customer service. Over scheduled with no time to provide proper service. Often doing follow ups we are not compensated for.
Orkin Response
3y
Thank you for your dedication to Orkin and sharing your review. We are pleased to know that you are enjoying the flexible schedule and benefits. However, we are disappointed to hear about the lack of support and training. Orkin strives to offer employees the latest technology, science and techniques to help us be an industry leader. Regarding your concerns, you can always reach out to orkinemployeesupport@rollins.com, so we may better understand your feedback.
Good pay, opportunities for sales depending on region
Cons
Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.