Great SERVICE company, not great sales company - Commercial Branch Account Manager Orkin Employee Review

3.0
21 May 2014
Recommend
CEO approval
Business outlook

Pros

Orkin does provide the right technology for excellent service (depending on the ethics of each technician, of course). There is constant training and updates for the technical side of Orkin. Management TRIES to provide a helping hand but it's amazing to me how behind the times they are!

Cons

PAY. PAY. PAY. Benefits. I've worked for many great companies who compensate their employees properly but Orkin seriously lacks the competitive edge. I am loyal to Orkin because in 6 years, I've seen so many other bad pest control companies and how they operate so I would never work for another PC company BUT in 6 years, my pay raise has been about 1% a year, if I'm lucky! They only pay 5% on one-times (bed bug, bird work, product sales) which is ridiculous.

Explore other reviews about Orkin

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, works with life situations, gas card, company vehicle, you get out what you put in

Cons

Scheduling can be tricky at times, can be stressful at times, some long work days, you get out what you put in

avatar
Orkin Response
1w
Thank you for your review and service with the company. We hope your experience continues to be a positive one!
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

See reviews by: Helpful|Rating|Date|All