Amazing as a Pro, Horrible in Management - Service Manager Orkin Employee Review

2.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Good Pay as a Pro -Local Management cares about its people - Benefits are Decent, PTO is good - Company Vehicle to do your job

Cons

- Management about the individual Branch level only sees ALL employees as numbers on a spreadsheet - Pay is low for the expected amount of hours and stress - no work /life balance, expected to miss life for work - toxic regional management

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Orkin Response
2mo
Thank you for your feedback. It is unfortunate to hear about some of your concerns with the company. We recommend reaching out to orkinemployeesupport@rollins.com so we can learn more and get you the support you need.

Explore other reviews about Orkin

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, works with life situations, gas card, company vehicle, you get out what you put in

Cons

Scheduling can be tricky at times, can be stressful at times, some long work days, you get out what you put in

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Orkin Response
1w
Thank you for your review and service with the company. We hope your experience continues to be a positive one!
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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