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Opus Fund Services

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Minimal Growth Potential - Anonymous employee Opus Fund Services Employee Review

2.0
23 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Casual work environment and nice new office 2. Young staff to socialize with after work 3. Most staff are approachable to questions 4. Good place to get an introduction to the industry I've worked here in the 1-2 year range along with a lot of other people. It took a bit to get trained up because every client is a bit different. I felt like I was struggling initially but the team was very patient and I knew who would be helpful and who didn't care or was just too busy to help me. If you're young and looking to meet knew people, there's a lot of socializing. People are fun to go out with but it can sometimes get dramatic. Nature of an office of young college grads I guess. New office is super nice, good location to highways and things to do after work. Opus is a good place to start out if you want to wade into the workforce. Just don't get comfortable if you eventually want a career in finance or accounting. I know this isn't something phenomenal for my resume and I try not to get too comfortable, but it's a good place to start learning things out of school. You just have to push yourself to move on when you're ready. I'd say three years here is enough to learn what's going on and move onto to somewhere else. It's a good place if you want to stay in the burbs.

Cons

1. Constant Drama 2. Weak junior managers 3. Unfair compensation, compensated for perceived loyalty not achievements 4. Lack of confidence in management, they seem to make odd decisions 5. Too many young managers prevents newer staff from gaining promotion Working with so many people who are young and lack experience, it can just get really dramatic sometimes. There are a handful of bad apples that are extremely immature and make it hard to take management seriously when they constantly let things slide. It's also hard to feel like I can become in expert in what I'm doing here because the managers only have 2-3 years experience and any complex questions I feel like just don't get answered. I think it would be beneficial if Opus actually sent them to manager training. There's also been a ton of turn over so it's not necessarily their fault, but all the people who really had knowledge have since left. I feel like the reason I can only stay here for 3ish years is because all the managers are super young. I feel like I'm already capable of taking on a promotion, but there's no room because everyone who whined last year got one and the newer staff are totally locked in, even if they are way better. When it came time for my review this year, I knew what others made because we all talk about it and it was kind of infuriating because some people literally did a bad job or A LOT less work and were either compensated the same as their peers or actually given huge pay raises and it made no sense. Hopefully, they learned that lesson and it doesn't happen again, I just feel like I wasn't given a fair shake because some people were given too much. Management seems to make some very random and irrational decisions. It's a small company and they appear to be friendly, but they don't really get involved enough for how small we really are. Management seems to be hung up on their own drama too and it filters down to some of the staff that they play favorites with and it's just a huge distraction. Even some of these reviews you can tell were written by management pretending to be staff. I don't feel like it's stable at all long-term, but for now things are fine enough. Just a lot of lack of transparency when big things happen and there are a lot of shake-ups like constantly, you're always waiting for the next bomb to drop.

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Opus Fund Services Response
9y
This is great feedback and I appreciate the time you have taken to write this. I think you have made some valid points that I would like to address. Over the last 12 months, we have made a significant investment to create a meritocracy where the best people are identified, acknowledged and rewarded. We have introduced written OKRS for each employee, personal development plans, and conduct a formal appraisal process including calibration meetings. Compensation and bonuses are now formula driven and subjectivity is only accepted with full written justifications, and approval from the compensation committee. Our goal is to ensure that we hire the best people, and then retain them. It’s a hard-balancing act to give junior employees exciting promotion opportunities, yet expect everything to go smoothly. We all make mistakes and we have been guilty of promoting people without the pre-requisite management skills and experience. Whilst we want to continue to foster an environment where the best people have great opportunities, we understand that this needs to be in tandem with providing tools to be successful. We have now established a comprehensive training program, both in-class and through the online Opus University. Employees are given a member of the management team to act as mentors to guide their careers. New managers also undergo a training program to help the transition from sole producer to manager. In any company, it can be hard to understand why some decisions are made. Information supporting decision making may be confidential. However, we try and provide as much transparency as possible through quarterly global town hall meetings. We also have “Homeroom” announcements via our intranet, as well as Yammer, our corporate social network. Trying to build organizational structure in tandem with rapid expansion is challenging. As we grow, I won’t claim to keep all employees happy, all the time. However, we are committed to continuous improvement and your feedback helps us achieve that goal. As always, feel free to contact me at any time to discuss your issues or concerns. Robin.

Explore other reviews about Opus Fund Services

5.0
9 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sincere concern for employee's well being.

Cons

I can't think of anything at the moment.

2.0
29 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has developed and maintained excellent internal tools, allowing for quick implementation of changes with minimal reliance on external vendors. Employees also have the opportunity to submit feedback and suggest improvements. Additionally, there are some genuinely nice people within the organization.

Cons

The company has implemented numerous changes that are not in the best interest of its employees. I've heard countless times that these changes are negative and that senior management seems to forget what made the company successful. A major shift has been the push for a full return to the office, despite previously promoting remote work and claiming commitment to it. The company is also striving to run the leanest teams possible, leading to burnout and frustration among employees. Additionally, Opus is prioritizing hiring overseas workers to cut costs, yet then expresses frustration with the resulting performance and work quality. Pay is low, and benefits are mediocre. What was once a great company has drastically changed for the worse as it has tried to expand.

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Opus Fund Services Response
1y
Lots to unpack here but firstly thanks for taking the time to make the post. 1. You are mistaken about a 'full return to office'. On Jan 1, 2025 we instituted 2 days per month which seems very favourable compared to our peers. 2. For "running lean", in our industry sometimes overtime is needed. We proactively monitor overtime to ensure action is taken if recurring time exceeds 45 hours/week. 3. Overseas hiring. Opus has been a global company long before the Ireland office opened. We have always adopted a global operating platform. Given your stated preference to work from home, hopefully where someone sits, shouldnt be a big issue for you. 4. Pay and benefits are constantly monitored using 3rd party vendors to ensure we remain competitive. Thanks for the post and I appreciated your understanding as we try to juggle the best interests of all Opus stakeholders.
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