Absolutely destroyed my professional career - Senior Systems Engineer Optum Employee Review

1.0
23 Jul 2024
Recommend
CEO approval
Business outlook

Pros

They were okay ten or so years ago. Heck, five years ago they were at least tolerable.

Cons

Worst benefits package ever. We lost paid holidays, sick leave, and reasonable health insurance all in the last few years. One of our SVPs actually suggested we pursue insurance on the exchange because the in-house offering was so awful. I was caught up in one of the rounds of layoffs in 2023, and we were all placed on the "do not rehire" list "for security purposes." Yeah, same company that fired its InfoSec division a month before suffering the largest ransomware attack in history, orchestrated by the very foreign workers they brought in to replace us. So, because *they* are bitter that their plans didn't work out, *I* can't get steady work, and I can't very well delete ten years of work history. I have no gap in my resume until after working for these guys. They screwed me and everyone else they got rid of.

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Optum Response
1y
Thank you for sharing your feedback. I'm very sorry to hear about your experience. We regret hearing about your dissatisfaction with the benefits package and the challenges you faced during your time with us. The decision to conduct layoffs is never taken lightly and we are deeply sorry that you feel you were unfairly impacted. We acknowledge that your experience was not reflective of the work environment we strive to provide and your feedback will be shared with leadership to help us learn and improve. If you would like to discuss your concerns further, please feel free to reach out to your HR or People Team contact directly. We wish you the best in your future endeavors.

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5.0
20 Jun 2026
Recommend
CEO approval
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Pros

Work from home - no travel

Cons

Pay is not competitive- compared to many

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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