Run away... - Software Engineer Optum Employee Review

1.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

You either get the best team ever or you're stuck with the biggest jerks in the industry.

Cons

This company claim they exist to help the healthcare system but the reality couldn't be further from the truth. They are the typical company that lies to your face and tries to maneuver their way into making you think that whatever work you're providing to them is ethical and beneficial but at the end of the day it's all about abusing our terrible healthcare system for profit. Not to mention the insane irony of being a healthcare company and yet providing mediocre healthcare to their employers. Do not apply to work for them right now as they are refactoring their entire employee infrastructure and are promoting sketchy hiring practices such as a focus on hiring in countries such as India so they can get away with lower employee salaries while maintaining high workloads. US hiring on the other hand is on "pause" (really just a hiring freeze). The people here are either really nice or the most pretentious jerks you'll ever meet.

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Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are committed to upholding ethical standards when it comes to all of our practices and business as a whole.

Explore other reviews about Optum

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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