A place to retire jn - Software Engineer Optum Employee Review

2.0
7 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Good compensation when you start but not much progression otherwise lunch benefit when going to the office is very good

Cons

generally treated poorly by American staff with the expectation that when they say jump you say how high. this extends to other staff in India who are treated notably worse on calls. this can extend to clear favouritism for people who've worked in the company for over 10+ years with most staff in Ireland being relatively new with the us time difference you may be forced to take after hours calls or get stuck in useless calls late in the day which have no bearing on your day to day work. the work itself varies a lot of it is boring work on legacy code working on obscure US health insurance areas. there is a lack of appetite for innovation meaning you can get stuck in repetitive tasks because that's how the planning decided the tasks should be done months ago bonuses are generally low with the excuse being that the year before had poor financial performance but if the company does well they change that to the current year or 2 years ago whichever is worse there is a corporate focus on SAFE methodology which if you've worked with it would know to avoid as a developer it's too regimented and agile in name only

Explore other reviews about Optum

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very good culture and managers are very helpful, good work benefits

Cons

not much movement or increment

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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