Pros
The STATED mission and culture values are to be commended. For the most part, personnel are hardworking productive, compassionate and resourceful, and the work can be very rewarding.
Cons
Leadership changes every 6 to 18 months. The latest shuffle has resulted in the massive layoffs of US employee's across the entire UHG enterprise with Clinical (RN) staff positions being filled by RN's in the Philippines; IT staff positions being filled in the Philippines and India; analytics seems to be supported in Ireland; the majority of customer service will also be off shore. There are also changes in the Employee Stock Purchase Program which used to be a fabulous benefit of 15% return, now it is 10% based on end of purchase period. For being an IT company there is a lack of innovation for clinicians, many redundancies required to capture metrics. This organization can be very reactionary as opposed to being proactive.