Great benefits unworthy pay - Customer Experience Advocate Opendoor Employee Review

3.0
15 Jul 2022
Recommend
CEO approval
Business outlook

Pros

The benefits are great I’m able to got the doctor with no hesitations and I’m able to log off early without being questioned. The culture is awesome as well.

Cons

The pay for this position is a JOKE. They ask people in my job field to be a catch-all and to be a secretary for the experience partners who NEVER take calls and never follow up with their customers. We take all the angry calls about the delays in communication and we are asked to know everything about the company. We are being taught to value prop aka sell our products without being PAID a salespersons incentive.

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Opendoor Response
3y
Thank you for taking the time to leave us this feedback. If you’re open to discussing further, we’d like to encourage you to speak with either your manager or your people business partner. This feedback will help us continue to improve our processes and experience.

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5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Recently joined - Kaz is fantastic. There's been basically no blockers to us shipping. Very long hours but you can feel the impact in the work you're doing

Cons

Not much right now. Things are a little chaotic but that's what I signed up for. EPD leadership is maybe a little lacking

1
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Meaningful problems to solve. Stock upside with right macro. Aggressive AI usage

Cons

996 / hustle culture amongst newer folks. Love having motivated teammates but the comp is B-tier at best (unless you’re the CEO, at 4371x the avg employee) New product folks are a mixed bag. Some work really hard and are super sharp. Some talk about working hard and take credit for product work from others. SF office dying through firing and resignations - expect to be asked to visit Miami and Toronto frequently. Tenured employees seem to be assumed to be low performers

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