Great Start, New Opportunities - Account Executive OpenTable Employee Review

5.0
10 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The AE New Hire Training was very effective and helped prepare me for going into the field and start pitching to restaurant operators based in the anatomy of a sale at OT.

Cons

No formal salesforce training to follow up the NHT. I was encouraged to get in the field and figure that out as it came. I reached out to some veterans on my team for help but that took a lot of time and was reactive. I have not attended/shadowed a veteran AE in their market to see time management, pipeline management, Forma management, or sales meetings drop-ins or calls. I am a hands on learner and think that I would stand to benefit greatly from going to someone else's market to see the model behavior. Right now OT is sending people to my market to watch me, which is good, but in my opinion backwards.

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5.0
10 Jun 2026
Anonymous freelancer
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CEO approval
Business outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
1w
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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