Call Center Job From Home - Technical Support Representative OneSupport Employee Review

3.0
23 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Work from home position in 2012 before it became the norm.

Cons

Low pay, constant and heavy work load on a automated dial system. Many times the issue isn’t resolved and if it is possible you are dinged for taking the time to do so. Granted it more the contract’s SLA (service level agreement) by the ISP than OneSupport’s fault.

Explore other reviews about OneSupport

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

The position was remote and the hours allowed me to work at night

Cons

Very little room for professional development as well as salary increases.

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