7 Oct 2018
OneMain Financial Response
7yWe appreciate your feedback. Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. We strive to work with our customers to try and find an option that meets the needs of all parties.
Advancement opportunities are key to the overall development of OneMain Team Members and we strive to provide as many as possible. Some advancement opportunities are not located in the same geographic area where the Team Member currently resides, and we ask our Team Members to be flexible with how they view and decide which opportunities are best for them. please feel free to share any further concerns with hrsocialmedia@onemainfinancial.com. – M.S.