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      On

      Engaged employer

      On reviews

      Lack of Leadership Training and Support Creates a Toxic Work Environment - Anonymous employee On Employee Review

      1.0
      2 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and comprehensive employee perks.

      Cons

      Senior management often demands process improvements within short timeframes (e.g., 6 weeks) while providing minimal resources. As a relatively new team member, I was frequently left with a heavy workload and little support. My manager often responded with negative comments, expressing disappointment without offering the necessary resources or guidance. When I reached out for support from a specific external team, I was told they were busy and directed to look for recordings in Google Drive—most of which were either missing or unhelpful. Yet, I was later questioned about why I wasn’t asking more questions, despite only ever being told to "look in the GDrive"—a major red flag. I was left to figure things out on my own. Additionally, my manager consistently spoke poorly about external partners (e.g., calling our 3PL partners ‘lazy’ after meetings), which set a poor example of leadership.

      avatar
      On Response
      12mo
      Thank you for taking the time to leave us your honest review. We believe feedback is one of the most important skills for growth, including for us. We understand that as we're growing and evolving, there's always room for improvement, whether that's on processes and ways of working or on how we communicate. We make this a continued priority. We also recognize that leaders have a profound influence on those around them – how they feel, how they behave, and how they grow. People leaders at On go through leadership onboarding and training, something we believe is fundamental to empower each one to become a conscientious individual who can build an inclusive environment of trust. We want every team member to feel valued, respected and filled with purpose. We're truly sorry this doesn't match your experience with us and will continue to improve.

      Explore other reviews about On

      5.0
      27 May 2026
      Sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for!

      Cons

      still new to retail space, so some processes have not yet been established

      4.0
      28 May 2026
      Event manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros: Highly collaborative work environment with genuinely high-quality people who care deeply about one another and the work they’re doing. The company culture is strong, and there’s a real sense of shared passion and momentum. It’s a very fast-paced, quickly evolving environment with lots of opportunities to take ownership and be involved in exciting projects and events. Great exposure to travel and onsite experiences, especially within marketing/community roles. Despite the pace, work/life balance is surprisingly strong and leadership generally trusts employees to own their workstreams individually.

      Cons

      As the company continues to grow rapidly, there can sometimes be a lack of clarity around direction, priorities, and ownership. There are often many stakeholders involved in decision-making, which can create overlapping feedback or competing priorities. Depending on the team, management structures can feel somewhat light, requiring employees to be highly self-directed and comfortable operating with ambiguity.

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