Do Not Recommend. - Customer Service Representative (CSR) Oldcastle APG Employee Review

1.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Sometimes free pizza and swag.

Cons

High turnover due to poor leadership and management. Next to no training or proper on-boarding. You will be doing 3 peoples job but still getting paid for one. And poorly paid at that.

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2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible enough, small and disorganized enough that they can't come down on you too hard for small stuff. Would be a decent work life balance if you didn't end up with emotional issues and anxiety spikes from essentially experiencing narc/DARVO tactics, just in a corporate group setting.

Cons

The things that leader(s) here are seemingly able to get away with in the name of leadership, the way that they talk to people and the general culture of favoritism and corporate gaslighting/punitive treatment to those who question the tactics being used here is like something out of a movie. I would caution anyone who wants their nervous system to remain intact to refrain from accepting a role here. If you do well in mean girl groups and by blindly following ruthless authoritarian politics, then go ahead and consider- you might thrive. Regardless of all that... no real room for growth/ No career mobility unless you move divisions. No "careers" here at all, at least not in marketing. if you want a paycheck and mind games, go ahead.

5
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