CSM - Customer Success Manager Okta Employee Review

4.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Solid product Strong internal Knowledge Good internal collaboration when you know who to speak with

Cons

Politics gets in the way of change and honest conversations. Disconnect between feedback and review process.

Explore other reviews about Okta

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic team and work life balance

Cons

No contract renewal due to budget constraints

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits. Fantastic product. Company is scaling (or at least trying to).

Cons

Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

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