X - Customer Service Specialist Octopus Energy Employee Review

3.0
28 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Nice people, free food and sometimes chill

Cons

No HR, no HR and no HR

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Octopus Energy Response
2y
Hi, Thank you so much for spending the time to leave us a review. You’re right that we don’t have a HR department in the traditional sense, but all leaders are trained on how to best support their teams. Team members should feel empowered to reach out to any leader in the business and have the avenues to do so if they’re not happy with anything they see or hear happening. I'd love the chance to speak to you more about your experience so if you feel comfortable doing so, you can send me a Slack or an email at erin.bullions@octoenergy.com. Thanks again, Erin Bullions Head of Operations

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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