An okay place to be - Energy Specialist Octopus Energy Employee Review

3.0
28 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The people working there are wonderful

Cons

The workload is unmanagable for everyone. It’s a performance based review but you don’t get paid extra for good performance. You can take om lots of responsibilities but still be on the same pay as when you worked a lot less. Very hard to actually progress

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Octopus Energy Response
2y
Hi there, Thank you for taking the time to leave us a review. Your feedback is really appreciated. It has been a busy couple of months supporting our customers with higher contact volumes than usual. Recently, we’ve had lots of great new team mates join the site who once fully trained up will make a big difference to teams. In the next 1-2 months, we’re looking at how we can rebalance workloads. We currently have the skills academy with many of the courses recently being opened up to applicants and more to come, and managers are able to reward fantastic performers too. Please reach out to your manager, Ops manager or me about how we can support you with this. Erin Bullions Head of Operations Octopus Energy

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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