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      Octopus Electric Vehicles

      Engaged employer

      Octopus Electric Vehicles reviews

      Awful - Toxic environment - EV Sales Specialist Octopus Electric Vehicles Employee Review

      2.0
      31 Jan 2024
      Ev sales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You get car allowance to get a vehicle on the salary sacrifice scheme. Pool and ping pong table with a fridge for soft drinks and snacks.

      Cons

      Kept hiring people and kept increasing sales expectations and targets with less leads to go around. Head of sales said it was nice to meet me twice in the space of a week! Shows how invested she is in the team. I put the allowance as a pro - but it doesn't cover a single car available and needs topping up to get ANYTHING let alone something half decent. Was promised a payrise after 6 months, at 6 months was told to work harder and sell more cars to get paid more. Commission structure was all over the place, not many people knew what was happening. the longer you stay the more cancellations you get from customers you have sold to 4/5 months ago and haven't received their car so you have clawback and have to get even more sales to get over the line. I would avoid.

      avatar
      Octopus Electric Vehicles Response
      2y
      My name is Ollie and I lead all of the growth teams here at Octopus EV. Thanks for taking the time to leave this review. We’re a rapidly growing business which creates a really exciting space to work, it also means things change at pace and can often make team members feel that messaging is mixed. We are always working to be better but we do make mistakes from time to time. I really appreciate this feedback. Fiona, (CEO), Alys (Chief of Staff) and I caught up about your feedback recently and it really helps us see where we can improve. We take all feedback seriously as it helps us make changes where they are needed. We have had some tough months where not everyone has hit their full target and earnt full commission, there are people who are consistently achieving this though. We are always working with the Sales managers and teams on how to support our EV experts hit target and their full commission. I know many of the team do love their role as an EV expert, but it sounds like this was not the case for you, again thank you for the feedback and we will take this moving forward when we hire into these teams. Ollie Boots Chief Commercial Officer, Octopus EV

      Explore other reviews about Octopus Electric Vehicles

      3.0
      20 Apr 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits Lovely people Social events Inclusive culture Monday and Friday free lunches in London Nice office Positive goals for the environment etc.

      Cons

      Octopus used to be a great place to work, but many staff members have since left and it's not the same. External hiring brought in poor management, and culture changed dramatically, with the senior leadership team having little training and bad communication. The company would be a much better place to work if it had HR. A lack of HR has led to poor handling of situations, and staff are left unable to raise issues. Most complaints are about management, but management are the ceiling. It can be quite cult-like, with staff who have worked there a long time unable to take criticism against the company. Progression is poor unless you are a favourite, and have never spoken up about issues before. I've given 3 stars as for the most part, working there was enjoyable, but the customer success team as a whole is not a team you want to join.

      avatar
      Octopus Electric Vehicles Response
      2mo
      Hi there, thank you for your feedback. We’re really glad you enjoyed the office vibes, the team, and our mission, those things are the heartbeat of what we do. We totally hear you on how much we’ve changed. Scaling fast is a wild ride, and while we’re always aiming to get better, we know our culture is a bit "all-in" and might not be the right fit for everyone. On the HR front, we definitely do things differently. We don't have a traditional HR department because we believe that everyone at Octopus works in HR; we want every person to feel a direct responsibility to look after one another rather than offloading that care to a separate team. It’s a unique way of working that relies on open communication, and we’re sorry to hear it felt like there was a ceiling during your time here. Regarding progression, we’re actually super proud of our track record for internal growth, we have so many examples of people moving across the business and rising through the ranks. We’re always looking for ways to make those pathways even clearer for everyone. We really appreciate you speaking up, as it helps us keep an eye on how we can better support our people as we grow. Wishing you nothing but the best in your next role! Alys Peart - Director of Employee Experience
      5.0
      22 Jun 2026
      Vehicle operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture and the benefits available are amazing.

      Cons

      I have not been here long enough to have any complaints yet.

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