Pros
The job is a good location right next to the dart station. The facilities at the job are good they have a great canteen service and a gym next door which I heard is very expensive.
Cons
The pay is shocking! For the work that the phone agents do and the hours per week it's really not enough. The company has many rules in which nobody agrees with. They make you sign up to insurance exams that cost 300euro per time you must pass all 3 exams to stay with the company. So it's 3 exams at 300 per exam that works out at 900euro. If you fail the exams you have to resit them. It's a lot of nonsense. You only get the money back if you pass. I believe this is to keep people in the job because of such a high turn around. Depending on what department you are work in the company also make you attend a weekly meeting once a week before your shift starts. This is unpaid work aswell. And if you don't attend I have even heard they mark you as late. There is very little chance of progressing in this job. The is a huge deal of favouritism when it comes to selecting promotional roles.