Used to be the best company, morphed into any other agency - Marketing OMG Commerce Employee Review

2.0
3 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- Brett Curry was a really great boss for me personally. Learned a lot from him on how to be a better marketer and leader. I think he genuinely cares about people and is a good person. - The co-workers for the most part are really great people, collaborative, and smart. - Flexible work schedule, good benefits, opportunity for increased pay if you are a valuable employee.

Cons

- The culture is what made OMG so great to work at in the past. There was a conscious effort on prioritizing people over profit. In the past two years, this has been less of a priority. It started with layoffs that affected the most important people to the culture, such as the office manager, directors of each department, and when the COO left, the culture no longer felt like a priority. - As a result, employees began to burn out and become dissatisfied with the work, which led to more people quitting. - When employees quit however, due to the focus on profitability, their assignments were mostly just delegated to other employees rather than hiring new people - which led to more stress and work for everyone. - Some employees don't embody what the culture was/should be about. Whether it was berating others for perceived slights or having a negative attitude and energy at work, this also hurt the morale of others. - There didn't seem to be a clear vision for the future. We used to have a team structure of account managers, lead specialists, support specialists, and feed/conversion tracking specialists. Eventually the account management department was dissolved, with lead specialists taking on the work that was previously done by account managers. Then they introduced "Client Success Managers" as a somewhat replacement to account managers, which was also dissolved months later, with their work also being absorbed by specialists.

Explore other reviews about OMG Commerce

5.0
30 May 2024
Recommend
CEO approval
Business outlook

Pros

Awesome people, great environment, remote work available, flexible schedule, unlimited PTO

Cons

Remote work doesn't allow you to get very close with coworkers

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OMG Commerce Response
1y
Thank you for your thoughtful response and recognition of our awesome people and great environment.
2.0
11 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some really great people at OMG. Unfortunately, they're getting burned out and most are trying to leave.

Cons

They are very focused on profitability which is fine. But they're focused on it at the expense of the culture that they were so proud of and by extension, employees. The culture used to say that we learn from our mistakes. Now, when clients are lost, it's not the reason stated by the client, it's because "if they loved us, they would have stayed" so the team needs to do better. The co-owner is toxic and he's decided he's taking over in a lot of ways. He's gossipy, paranoid and causes so much drama. They schemed to get rid of their whole leadership team without a plan to make up the gaps other than "we want it to be more flat". They've let go or lost the majority of their operations team as well as other key employees as they've done a 180 on what is valuable. It is a really sad situation considering that OMG was on so many best places to work lists just a few short years ago. I hope it changes, but as of right now, I would not recommend working at OMG.

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