Worst place i ever worked at - Specialist OKG Employee Review

The current manager overseeing the Payment Risk Team demonstrates significant gaps in competence and leadership effectiveness. There is a noticeable lack of professionalism in managerial conduct and decision-making. The manager often displays limited empathy and tends to impose personal preferences rather than fostering collaborative resolutions. Frequent and inconsistent changes to standard operating procedures (SOPs) have been implemented, resembling reactive adjustments with little to no measurable improvement in outcomes. Favouritism appears prevalent — individuals who maintain close personal ties with management, despite poor performance and unethical behaviour such as taking credit for others’ work, seem to be rewarded with promotions and high performance ratings, which has negatively affected team morale and trust.