Horrible company - Anonymous employee Nutrafol Employee Review
1.0
10 Jun 2025
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Remote work (the only positive benefit of the company)
Cons
-Toxic management that gaslights employees
-Requests for working on holidays
-Unsupportive/unhelpful management
-Manual processes with unrealistic expectations
Nutrafol Response
12mo
Thank you for taking the time to share this feedback with us. We're glad to hear that you enjoy our remote first environment. At Nutrafol, we strive to create a supportive work environment for everyone. All feedback is taken seriously and we are committed to continuous improvement and growth. We are actively reviewing the areas you have expressed to ensure that everyone has an positive experience while working at Nutrafol. Your People team is always here to support you and available to talk through anything further.
This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.