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Dread getting up in the morning - Medical Transcriptionist Nuance Employee Review

1.0
15 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Work from home, no commute. Direct deposit. Supervisor seems to truly care about her team. After 5 years, the PTO is decent.

Cons

Very low pay. Same jobs outsourced to India (just type in Nuance Transcription Services and see what comes up). Expensive insurance for families. Want us to use our own time to check their over-zealous QA reports on a daily basis. Very hard to make the bonus. Difficult to contact IT sometimes. Very stressful work environment. I've been in this business 15 years, worked for private doctors' offices, hospitals, and several work from home transcription companies. The last place I worked was wonderful, but was bought out by Nuance. This is the worst company I've ever worked for.

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5.0
13 Feb 2025
Anonymous employee
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CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

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4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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