employer cover photo
employer logo

Absolutely horrible company to work for as a medical transcriptionist! - Medical Language Specialist Nuance Employee Review

1.0
12 Jun 2013
Recommend
CEO approval
Business outlook

Pros

The ONLY pro to this job was that you are able to work from home.

Cons

This company is constantly trying to find ways to take away from their employees. From barely paying a living wage on regular transcription, then transitioning to voice recognition at half the pay, to taking away our decent health insurance and replacing it with a bare bones policy that covers NOTHING and costs 4x as much! I do NOT recommend anyone to work for this company! They sell you on all these wonderful opportunities, but you don't find out until later that they overhire grossly so there is not enough work available to allow you to hit your minimum lines. Of course they don't pay for waiting time -- you have to be available during your shift time whether there is work or not, but if you don't have enough work during your shift, you're expected to "flex" your hires to get your lines at other times. They promise a generous bonus program, but their expectations of quality are inhuman and their Quality Assurance is so nitpicky that it is impossible to earn the bonus.

Explore other reviews about Nuance

5.0
13 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

See reviews by: Helpful|Rating|Date|All