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Soul Crushing - Medical Language Nuance Employee Review

1.0
12 May 2018
Recommend
CEO approval
Business outlook

Pros

Work from home, some flexibility in schedule.

Cons

They're killing the industry and their employers. I started at a different company that got bought by Nuance. Fine at first. But the business's main concern is the software division developing Dragon voice recognition software. A job that used to be about writing is about editing voice rec. No problem, that's the industry. But editing gets lower financial compensation. Additionally, there's a huge part of the company that's outsourced (I notice that most of the positive reviews of Nuance come from offshore employees), which is used as an excuse to further drive down salaries. The pay is obscenely low. And I see people complaining that they got penalized for errors. I went a little slow and researched things. What I found was that a lot of errors still slipped through, but boy did I get penalized for not meeting line requirements. If I didn't live in a city with a high minimum wage, I couldn't have survived, but I got angry letters frequently because they had to keep giving me make-up pay because my line count didn't match that minimum wage. The benefits were fairly nonexistent. In the end, I got so physically and emotionally sick that I had to quit.

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5.0
13 Feb 2025
Anonymous employee
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CEO approval
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Pros

Great work environment People are nice

Cons

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4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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