Pros
Wonderful platforms, excellent educational programs. Working from home is a big plus and the reason most of us do this job. I've always been met with understanding from management when faced with family situations requiring adjustment of schedule/time off.
Cons
Submit 1 too many reports to QC and it can have a major impact on your pay in the form of penalty resulting in decreased line rate. I recently lost nearly 1/3 of my pay for doing just that (just 1 too many reports to QC). The account I work on allows no blanks to be submitted, so anytime there is a blank the report must be submitted to QC. There are similar penalties for falling below the accuracy rating. This is easier for me to accept since we must always hold our standards for accuracy extremely high...but blanks sometimes just cannot be avoided and I don't believe we should be penalized for trying to ensure accuracy. Also, of late there has been very little work and with no explanation from management. Instead of 4 hours a day of work I have been getting averaging 1-2 hours a day. This makes paying the bills quite the challenge.