Health Equity Strategist - Health Equity Strategy & Execution Manager Novant Health Employee Review

• Lead enterprise-wide strategies to eliminate health disparities, embed equity into clinical operations, and improve patient experience and safety KPIs. • Engaged over 30 community partners and advisory councils to integrate patient and community voice into system design. • Drove execution of large-scale community activations, including Charlotte Health Fest and It Takes a Village, in partnership with Labcorp and public officials. • Collaborated with Government Relations to assess the impact of state/federal policy on patient care and access. • Collaborated with Patient Experience leadership to develop a system-wide Health Equity Dashboard, implement targeted strategies to increase HCAHPS survey response rates among underrepresented populations, and co-create a Health Equity Grievance Review Process to identify and address disparities in patient complaints and resolution pathways.