Hit or miss depending on your department - Anonymous employee North Employee Review

2.0
16 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Remote and flexible 2. Tries to stay up to date on the latest in HR/culture trends 3. A lot of smart and talented people 4. Always something to do - never bored Depending on the department you're in you could have a great experience or a terrible one. It's clear some departments have way more work and are treated differently than others.

Cons

1. Most upper management is not clued into what their teams are doing or what is actually going on 2. A lot of blame game 3. Goals are not clear a lot of the time 4. Different priorities depending on who you talk to or the time of day 5. Direction of the company is not super clear

avatar
North Response
2y
It’s always disappointing to see a two star rating from a prior team member, but I do appreciate the clear and specific feedback shared. Despite the two-stars you listed a lot of great items in the Pros column - flexible work environment, positive people practices and programs, smart and talented people (that is a great one!) and always something to do so you never get bored. All very positive Pro's and I appreciate that you took time to share them. I was disappointed to see your list of Cons which all seemed to revolve around your specific experience and were tied to a perceived lack of strategy, goals and direction. We all know that leads to frustration, especially when you work as hard as we do at NAB. I wish I had more information on which specific areas or teams you were part of that lead to this particular feedback so we could take some action on what you have shared. I encourage you to reach out to me at any time to share more...we are all about continuous improvement and helping our team members clearly see the great future we have in front of us will make all of the difference. Thank you again for your feedback and we wish you all the best.

Explore other reviews about North

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

avatar
North Response
2d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

avatar
North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
See reviews by: Helpful|Rating|Date|All