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      North

      Engaged employer

      North reviews

      Run away fast! - Anonymous employee North Employee Review

      1.0
      15 May 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      On-boarding and training is great. A majority of the employees here are friendly.

      Cons

      The company does not have vision. Marc (their CEO) is too busy buying other companies to take the time to lay out his vision of what the company should be, or how to integrate the companies he acquired. Their development roadmaps continually get disrupted because Marc keeps changing the Dev team's priorities. They seem to be on a campaign to hire new talent, and just throw them into roles without giving them the tools or guidance they need to succeed. It's very difficult to make improvements here. And when you fail to meet their expectations (due to their lack of support), they will terminate you. Just recently, their Sales group alone saw two VPs and a C-suite sales executive fired after being employed about a year (or less). Things are so bad there that their Chief Experience Officer (Jim Parkinson) posted on Linkedin on Feb 15, 2023 that he was leaving the company in April (likely due to his frustration with the CEO), only to backpedal on March 31, 2023 and share that he was staying. I know any negative review often sounds like a disgruntled former employee trying to hurt their former employer. My advice is to be cautious if you are leaving a good job for a job here. Search Linkedin for former employees and ask them for their thoughts before accepting a position here.

      avatar
      North Response
      3y
      It was disappointing to see your one-star review and since you specifically mentioned Jim Parkinson, NABs Chief Experience Officer, in your feedback, I asked Jim to collaborate on this response. Jim shared; "I always appreciate the feedback, but it makes sense to get some facts straight. First, I was planning to leave to explore more personal/security/social protection technology research, and I decided to stay because my NAB teammates and the loyalty we have for each other and to the company are important to me. I love the team at NAB, and after further reflection, I decided my work here wasn't done. Second, at NAB we have a vision for growth that includes internal/organic opportunities as well as acquisition opportunities. We target acquisitions that are aligned with our business model and have opportunities for synergies and process improvements using our proven technology and other shared service resources. We have a collaborative focus on making our acquisitions successful at every level and function within NAB. As anyone knows, successfully integrating acquisitions takes time and an intentional strategy - and yes, we must make hard decisions - but our acquisition track record speaks for itself. From personal experience I can say that we value every person at NAB. I would encourage anyone who is considering joining our growing team to speak to CURRENT team members for an honest assessment of what it's like to work in our fast paced yet innovative and collaborative environment. I appreciate your concern and your feedback but it's important to me to make it clear that I did not "backpedal" but wanted to stay at NAB because we have an amazing future being built by some of the best, most talented people I have ever had the privilege to work with."

      Explore other reviews about North

      5.0
      25 Jun 2026
      Partnership director
      Recommend
      CEO approval
      Business outlook

      Pros

      Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

      Cons

      Wished I had started my career here years ago!

      avatar
      North Response
      3d
      Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
      5.0
      6 May 2026
      Inside sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

      Cons

      My cons aren’t really cons. My entire review is a pro.

      avatar
      North Response
      1d
      Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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