Flexible and Comfortable - Technical Support Manager North Employee Review

4.0
16 Aug 2022
Recommend
CEO approval
Business outlook

Pros

-Work from Home job -Flexibility to work and take care of home. -HR and management work great together. -HR is very knowledgeable and helpful in every way possible.

Cons

-Pay is lower than average for the job role.

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North Response
3y
What a great review to start of my week, thank you so much for taking time to provide this feedback. We love hearing from current team members too as it allows us the opportunity to dig for additional details and make process improvements to your work environment. Of course, I am very grateful for the positive review about our HR team. Personally, this is the best HR team I have every had the pleasure of supporting, so when I see positive feedback from others I know we are really doing some things right. Not perfect, but focused on getting better for our team members every day. As for your con's I am concerned about your statement about pay. We are constantly and consistently looking at our pay ranges, starting salaries and bonus opportunities to ensure we stay competitive. I see that you are a Technical Support Manager with us - thank you for the great work you do for NAB, by the way! - so I will personally review the compensation on those positions this week. If there is anything else you would like to share with me, please feel free to reach out at any time. Thank you again for your positive review, we appreciate it.

Explore other reviews about North

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
4d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
2d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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