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      North

      Engaged employer

      North reviews

      Going in the right direction - Anonymous employee North Employee Review

      5.0
      10 Sept 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Executive leadership is holding regular meetings with department and team leaders to keep everyone informed of policy updates, company performance, COVID-response plans, and any other topics people want to ask about. Attendees are invited to ask any questions in the meeting or anonymously by submitting them beforehand. Comments are as welcome as questions and encouraged! -The COVID-19 response by the company has been fantastic. Workers have the flexibility to work at home and handle to the school-age kids challenge many of us are facing. Safety for staff has been THE top priority. -The company has invested a tremendous amount of time and money to equip staff with laptops and tools necessary to work at home. -New HR leadership is very engaged and energized to continue on the path of improving our culture and addressing diversity concerns and social justice awareness has become an important focus for us, even taking time each month to take a moment of silence to reflect on policing, responsibilities to our community, and racial continuity. -Pay and benefits continue to improve a bit each year. -The company continues to invest in technologies to improve our work capabilities, to improve our ability and capacity to process for our merchants, and also to provide better data so smarter decisions can be made about where to focus for growth. -Colleagues are very supportive of one another and really know their stuff, so take the opportunity to learn from them!

      Cons

      Change is inevitable and many former employees obviously struggled with that on their way out the door. This place isn't for everyone. It's very intense and you won't be babied here. If you are ambitious, motivated, and good at what you do, you'll do really well here. If you expect to have your hand held every time you encounter problems, or struggle in an environment where tough business decisions must be made to stay competitive and profitable, or cling to old ways of thinking or prior failed leadership styles because they were nice people, you'll struggle here.

      avatar
      North Response
      5y
      Thank you so much for this thoughtful, positive review of North American Bancard, and especially for letting us know how much you appreciate and value the effort and energy we have put around having more consistent, intentional communication with our leaders across the company. Our goal is to create clarity, build resilience, and catalyze positive change so we will continue to focus on increasing and improving our communication. We are also grateful for your advice to management. I am excited to share that based upon team member feedback like yours, we will have a renewed focus on career development and succession planning in our upcoming performance review process. As the economy turns around it will be critical for us to have “ready now” talent for key positions and projects so while we have done well in this space, we can always do better. With appreciation, Kari Lawry Chief People Operations Officer

      Explore other reviews about North

      5.0
      25 Jun 2026
      Partnership director
      Recommend
      CEO approval
      Business outlook

      Pros

      Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

      Cons

      Wished I had started my career here years ago!

      avatar
      North Response
      4d
      Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
      5.0
      6 May 2026
      Inside sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

      Cons

      My cons aren’t really cons. My entire review is a pro.

      avatar
      North Response
      2d
      Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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