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      NiSource

      Engaged employer

      NiSource reviews

      Great benefits - Customer Service Representative (CSR) NiSource Employee Review

      5.0
      8 Mar 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, decent schedule, great starting pay and benefits

      Cons

      Training is lengthy, but only touches the tip of the iceberg, field communication needs streamlined, tools being utilized are somewhat outdated

      Explore other reviews about NiSource

      5.0
      3 Apr 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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