I wouldn't go back - Customer Service Representative (CSR) NiSource Employee Review

3.0
19 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits. Ample PTO. Great short term disability coverage. Good pay.

Cons

High stress job. People scream at you daily and you are expected to tolerate it.

Explore other reviews about NiSource

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay & people are great

Cons

Need more stringent work instructions/ policy

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Better pay than most companies in NWI

Cons

Leadership turnover every so many years

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