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      NiSource

      Engaged employer

      NiSource reviews

      CSR and Emergency Dispatch - Emergency Dispatch Operator NiSource Employee Review

      2.0
      4 Jun 2023
      Emergency dispatch operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits and decent PTO and pay

      Cons

      Most of the customers are angry, breaks are strict and emergency calls can be stressful. Shift bids are rough.

      Explore other reviews about NiSource

      5.0
      3 Apr 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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