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      NiSource

      Engaged employer

      NiSource reviews

      Call Center - Customer Service (CSR) NiSource Employee Review

      2.0
      7 Apr 2023
      Customer service (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, pto, pay, work from home

      Cons

      Metrics make no sense. Remote employees dont have same career advances as PA reps

      Explore other reviews about NiSource

      5.0
      23 May 2026
      Regulatory intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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