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      NiSource

      Engaged employer

      NiSource reviews

      Misery loves company - Customer Service Representative NiSource Employee Review

      1.0
      25 Jun 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits are nice.

      Cons

      Everything about the job!!! It's miserable work. You get paid to get screamed at for 8-10 hours a day. Always short staffed and no one ever knows the answer.

      Explore other reviews about NiSource

      5.0
      3 Apr 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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