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      NiSource

      Engaged employer

      NiSource reviews

      Great benefits and training, but support is non-existent! - Customer Service Representative (CSR) Remote NiSource Employee Review

      1.0
      4 May 2026
      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully Remote WFH, generous benefits, ample PTO, and excellent training.

      Cons

      Support is nonexistent after training. It is sink or swim. Everyone is treated with the assumption that you are somehow doing something wrong. Technology and systems are so old and fail often.

      Explore other reviews about NiSource

      5.0
      23 May 2026
      Regulatory intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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