Great company - Solutions Engineer NiCE Employee Review

5.0
23 Dec 2015
Recommend
CEO approval
Business outlook

Pros

NICE is a great company. The people are amazing and the atmosphere is awesome. Is it hard sometimes? Yes. Is it busy? Yes. Will you get through it WITH your team and come out on the other side? Yes. The benefits are great! The compensation is on par if not better than most. The outlook is constantly getting better. The CEO and the people he surrounds himself with, know what they want to do and where they are taking this company, and it is exciting.

Cons

The Customer Support and Maintenance teams make it difficult on the sales teams, because they are lacking. The worst meeting is one where you go to an existing customer and talk about new things to buy, and the customer does nothing but talk about how terrible the "day 2" support is. I hope to see changes and something to be fixed in this area soon.

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

avatar
NiCE Response
4d
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

avatar
NiCE Response
4d
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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