Don't expect competitive compensation, regular increases, or promotions - Lead Project Manager NiCE Employee Review

2.0
24 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Lead CCaaS solution per industry reviews. Supportive peers.

Cons

NICE ltd, which owns CXone and several other brands, is far below average for US compensation. NICE ltd and CXone executives highlight how competitors have "franken stacks" of disjointed solutions, yet fail to recognize the internal challenges of disparate and disjointed solutions. Annual merit increases are rare. If they do happen, the percentage is less than annual cost of living increases. Promotions are non-existent. If you want to move up, you will need to apply internally... along with 100+ other associates anxious for the position.

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NiCE Response
2y
We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you great success in whichever career direction you choose!

Explore other reviews about NiCE

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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